Wellness Center Case Manager

JOB SUMMARY:

The Asian Ethnic Culture Specific Wellness Center is designed to help create access and linkage to treatment that improve timely engagement to behavioral health services for clients and/or families from unserved and underserved Asian Ethnic Culture Specific Communities using strategies that are non-stigmatizing and nondiscriminatory. The goals for the Wellness Center is to increase access to ethnic and culturally sensitive reflective, strengths-based prevention and early intervention behavioral health services, outreach, education, wellness groups and workshop, and to reduce disparities utilizing a networking model among the various stakeholders, and to build trust between the community and service providers.

DUTIES AND RESPONSIBILITIES:

Plan, organize, recruit, and run wellness center groups and workshops for behavioral health clients, their family members, and residents of the various Asian ethnic communities in Santa Clara County area.
Ability to provide wellness center services both in-person and via telehealth options.
Provide community health education, wellness and recovery groups, prevention strategies, culturally specific wellness activities and referrals to community mental health treatment facilities.
Delivery of outreach and wellness education to hard-to-reach segments of the unserved and underserved Asian communities.
Active and continuous promotion of services through various multilingual resource guides, newsletters, and social media platforms, etc., within the Asian ethnic communities and County behavioral health organizations
Guide clients in the development of skills or strategies for dealing with their challenges
Act as client advocates to coordinate required services that promote client's individual self-sufficiency and independence
Maintain confidentiality of records relating to clients' treatment and services.

MINIMUM QUALIFICATIONS:

Possess a current driver's license, safe driving record, and have auto insurance
Willingness to work some evenings and weekends as needed
Ability to prepare and keep documentation of clinical records up to date.
Assess clients’ needs and demonstrate ability to effectively problem-solve.
Ability to provide culturally and linguistically appropriate services to Asian ethnic specific communities.
Bilingual proficiency in both English and one of the Asian languages of the targeted ethnic communities.